Privacy Policy

1. Introduction

EasyContact ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital business card and contact management platform.

This policy applies to all information collected through our website, mobile application, and any related services.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Name, email address, password, company name
• Profile Information: Job title, phone number, address, bio, profile photo
• Contact Information: Details of contacts you add to your account
• Payment Information: Credit card details, billing address (processed securely by third-party providers)
• Communication Data: Messages you send through our platform

2.2 Automatically Collected Information

• Usage Data: How you interact with our services, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Profile views, QR code scans, contact downloads
• Cookies and Tracking: We use cookies to enhance your experience

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communication: To send you updates, security alerts, and support messages
• Personalization: To customize your experience and recommend relevant features
• Analytics: To understand how our service is used and improve it
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send you promotional materials (with your consent)

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Contract: Processing necessary to perform our services
• Consent: Where you have given explicit consent
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Stripe, PayPal)
• Email service providers
• Analytics providers

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right of Rectification: Correct inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@easy-contact.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated
• Incident Response: Procedures in place for data breach notification
• Staff Training: Regular privacy and security training for employees

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Contact Information: Retained as long as you use our service
• Analytics Data: Aggregated data may be retained for up to 3 years
• Legal Requirements: Some data may be retained longer for legal compliance

You can request deletion of your account and data at any time.

9. International Data Transfers

Your information may be processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by GDPR

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

10.1 Types of Cookies

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings (like dark mode)
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings or our cookie consent manager.

11. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for material changes

Your continued use of the service after changes become effective constitutes acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: